Embrace the Future:
To Better Serve You, We're Upgrading
Our Systems
Enhance your banking experience
At Webster Five, we are committed to providing solutions that streamline your daily life and enhance your banking experience. That’s why we are thrilled to introduce our latest banking technology upgrades! With this enhancement, you can look forward to an array of enhanced resources, robust online and mobile banking tools, and the continued exceptional service you have come to expect from us.
We invite you to stay tuned as we will be providing regular updates right here, ensuring you have all the information you need.
Thank you for choosing Webster Five. We are excited to embark on this journey of improved banking together with you.
Technology Upgrade Dates
Thursday, November 2
In order to apply our technology upgrades, Digital Banking will be disabled at 4 p.m. Branches will be open regular business hours on Friday, Nov. 3. You’ll access our new and improved Digital Banking starting on Monday, Nov. 6.
For more info, see “What’s happening with Digital Banking?” in the FAQs.
Saturday, November 4, 2023
All Webster Five branches will be closed in order to apply our technology upgrades. We will be open for normal business hours starting Monday, Nov. 6.
After Monday, November 6, 2023
You’ll be able to enjoy the new features and enhanced experience of our technology upgrade. More information will be available on this page as we progress.
Frequently Asked Questions
Where can I find the most up-to-date information?
This page will contain all the latest updates on the technology upgrade. We’ll also be sharing important information through mail, email, and social media. Please ensure you have an email address attached to your account, and you can find our social media links at the bottom of the page.
What's happening with Digital Banking?
A new app will be available for download on Monday, November 6. Users will need to download and use the new app to access mobile banking. Our existing mobile app and online banking will be disabled at 4 p.m. on Thursday, Nov. 2. More details on digital banking will be shared on this page as we progress.
What changes will I see?
You’ll see improved services across the bank, from digital banking enhancements to more convenient product experiences. Any specific product changes and updates will be shared to this page.
Will my account statement be impacted by this upgrade?
Starting Monday, Nov. 6, deposit and savings account statements will be processed at the end of the month. Those who currently receive their statements at the beginning of the month will receive two statements in November. Those who receive their statements at the end of the month will see no change.