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Business BankingContact Us
At Webster Five, we pride ourselves in being there for you because you are important to us. We strive to answer your questions clearly, accurately and as quickly as we can. There are a few ways to contact us, depending on your inquiry. We encourage you to reach out to us by calling the main number during normal business hours to speak with a live person. Our other helpful phone numbers are listed below.
Customer contact center
Hours
Mon – Fri 8:00 AM – 6:00 PM
Sat 8:00 AM – 1:00 PM
Mailing Address
35 Millbury Street
Auburn, MA 01501
Bill pay customer service
Hours
24 hours a day, 7 days a week
Report a lost or stolen debit card
Business hours:
After hours:
800-528-2273
Hours
24 hours a day, 7 days a week
Debit card disputes
Hours
Mon – Fri 8:00 AM – 11:00 PM
Sat 9:00 AM – 3:00 PM
Investment center
Hours
Mon – Fri 8:00 AM – 4:30 PM
24/7 telephone banking
Hours
24 hours a day, 7 days a week
Home and personal loans
Hours
Mon – Wed 8:00 AM – 4:30 PM
Thurs – Fri 8:00 AM – 6:00 PM
Sat 8:00 AM – 1:00 PM
Business banking
Hours
Mon – Fri 8:00 AM – 5:00 PM
Credit cards
Personal cards:
Business cards:
Hours
24 hours a day, 7 days a week
Activate ATM/debit card
Hours
24 hours a day, 7 days a week
Mailing Address
35 Millbury Street
Auburn, MA 01501
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2023 holiday schedule
- Martin Luther King, Jr. Day – Mon, January 16
- Presidents’ Day – Mon, February 20
- Memorial Day – Mon, May 29
- Juneteenth – Mon, June 19
- Independence Day – Tues, July 4
- Labor Day – Mon, September 4
- Columbus Day – Mon, October 9
- Veterans Day – Sat, November 11
- Thanksgiving Day – Thurs, November 23
- Christmas Day – Mon, December 25
- New Year’s Day 2024 – Mon, January 1