Jane talks about her role in the bank and life outside the bank.
What are you passionate about in your role? Great service and honest communication between the bank and our customers. Selling a service that a customer will never use doesn’t benefit either party. Designing services that deliver true value to my customers is my passion. Having spent many years in banking with a focus on cash management, I have developed a strong understanding of the needs of customers in different industries. I’m also passionate about product development and technology. Customer needs are ever-changing, so banks must stay on top of change and evolve their offering to remain relevant.
What are some of your hobbies and interests? Traveling, outdoor activities, cooking and spending time with my family.
Are you involved with any community causes or organizations? I serve on the Board of Directors for The CASA Project in Worcester and I’m a member of the Women’s Circle of Giving in Gardner. I also participate in United Way activities and volunteer for the Women’s Initiative Dollar Scholar Program.
Can you tell us a fun fact about yourself? I have a prized treasure: two one-of-a-kind macaroni necklaces that were made by my children 20 years ago.