Managing your account
Your way of living is our way of banking. So Webster Five lets you customize our services around the way you prefer to bank and monitor your activity.
Our bank is always open with digital banking. You can access your account information 24/7 to transfer funds, obtain account statement information, view and download check images, and much more—all from the comfort and security of your office or home.
If you’re on the road or out of town, just connect with our mobile banking to do virtually everything our online banking allows from your phone or other mobile device. To connect with mobile banking, simply download the Webster Five mobile app from your app store or from your phone’s browser.
Webster Five’s routing number is 211372857. Your routing number and account number can be found along the bottom of your current checks, see example below.
By using eStatements instead of paper statements, you can view your statements online at anytime, anywhere—which is a great way to lower your risk of identity theft, reduce clutter and help protect the environment. Best of all, eStatements are available at no charge to you.
To sign up, you must first be set up for digital banking. Once you are logged in, select the “eStatement” option to enroll. Once signed up, you’ll be notified by email when your account statement is ready to view online.
Dispute a transaction
It is best to review your bank statements on a regular basis. If you have any questions about a transaction on your account, you should inform Webster Five as soon as possible. Call 800-696-9401 or visit one of our convenient branch offices if you have any questions about a transaction on your bank account.
Have you recently moved? Let us know so we can keep you informed about your account. Having the most up-to-date address on file will ensure no disruptions in bank correspondence regarding your account. To change your address, simply log in to digital banking and click the icon in the top right hand corner then chose “Profile”. Or stop by any of our convenient branch offices.